Why Warren Etheredge needs to be prepared

So I just saw a very frustrating speaker at Gnomedex. You know the people that cross the line from confidence and into arrogance? This guy came very close to the line. He was talking about the art of the interview. The one thing that he said that got under my skin is that you should not prepare questions. I even called him on that. He told me I lacked confidence. At this point I think I proved that he lacks listening skills. Which is pretty scary for a person that does a lot of interviews.

Now I have not only done a ton of interviews but I have also of course watched a ton of interviews. Now if you want to make sure you go in depth, you need to do a ton of research and prepare about 20 questions. Why not just be spontaneous like Warren Etheredge thinks you should be? Well because every interview is it’s own creature. I have went through 20 questions just to get the artist to open up. One time I interviewed an artist named Anathema that just kept replying with “Don’t worry about that”. After getting through those 20 questions that proved to him that I had done my research and knew something about his band, he started to open up. If I didn’t have 20 questions I would have has a 30 second interview. Either that or I would have ended up asking him stupid crap like “What’s your favorite Pizza topping?” It was that framework that got the real meat of the interview going. About a month ago I was interviewing Raymond Herrera of Arkaea (ex-Fear Factory) and ended up with some info that shocked me. When doing my research I saw a banner for the energy drink Cocaine on his personal site. So I asked him what he was doing with them and how he hooked up with them. This was one of those prepared questions that Warren Etheredge tells you not to have remember. Well Raymond tells me that he is a co-owner! This ends up with a 20 minute conversation about the company, the name, the controversy the name brings, and how he benefits from it. It was a total “get” that would not have happened without that prepared question.

So was Warren Etheredge totally wrong? No. I think he made some great points in his minutes on stage at Gnomedex 9.0. Anyone who does as many interviews as someone like him or I end up doing, that person is going to know a little about doing interviews. However, he showed his weakness as a listener and interviewer. When doing an interview you have to understand that not only is every subject going to be a different beast, but every person doing interviews is going to be a different as well. We are human and unique within that. You need to prepare for that. Of course you should always do your best to listen to your subject and be able to “Tarzan” questions from what they say. Never zone out or you risk asking about their most comical moment right after they explain how a song off their new cd was about dealing with the death or their mother a few months ago. So listen yes, but prepare as well. Have that framework ready. Maybe Warren Etheredge was never a boyscout, but I was always taught to “be prepared”.

3 Comments

Only problem, Mark, is that you didn’t listen closely enough. I do prepare. In fact, the research I do for an interview is exhaustive (and exhausting). I read and watch all I can in advance of a chat. But I don’t need to prepare 20 questions to prove my knowledge for a guest. I *earn* respect by responding to the conversation with my guest referencing important info only at the appropriate time/s. It is not necessary to “show off” for your guest. Be calm. Be cool. Be confident. Not arrogant. ; )

See that is where we clearly disagree. I think it is about style. To say one style is wrong is arrogant. I think it is important to have those prepared questions ready and waiting. For me it helps me listen better because I don’t have to be busy trying to think of the next question. Almost every interview I have seen where the interviewer DIDN’T have those prepared questions, the quality of the questions overall were weaker. Even if your questions don’t get as low as “What is your favorite pizza topping”, they are weaker. I did listen, I just don’t agree. I also think it is a waste of time to do all the research you claim to do and not have those facts ready and waiting. Unless you can memorize every word of about 20 websites, you are missing a good percentage of that research you claim you do.

I think we do agree that you need to do research. I think we do agree that you need to listen to your subject and as much as possible make up questions from the conversation. We do not seem to agree that every interviewer has a different style and to force every interviewer to do things your exact way is a little arrogant. You seem like a nice guy but to be a good teacher and help people become better interviewers you need to keep an open mind that each person is different and will evolve into what works best for them. It’s all about what gets your subject to open up and give you info they didn’t give anyone else. So every interviewer can’t do things exactly the same.

I also want to say that this back and forth is one of the most enjoyable debates I have done in awhile because both of us are very confident in what we do and have a ton of experience. I would also love to do a Skype interview with you sometime in the near future if you are open to it?

[...] I am extremely passionate about. I passionately disagree with one of his points and that opened up a great debate between the two of us. It is not only growing into a mutual respect but also a friendship (despite one person being [...]

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